Terms of Service

1. General

1.1. These Terms of Service govern your use of the Website and any associated services (the “Services”). They constitute a legally binding agreement between you and us and you should read them in their entirety before you use the Website or the Services. Your continued use of the Website or the Services constitutes acceptance by you of these Terms of Service; if you do not agree to them, you should not continue using the Website or the Services.

1.2. We may make amendments to these Terms of Service at any time. We will take appropriate steps to bring any material changes to your attention (e.g. by notification at login), but it is your responsibility to ensure that you agree with any changes made to these Terms of Service and you should continue to check for any updates on a regular basis. By continuing to use the Website or any Services after any such amendment to the Terms of Service you will be deemed to have accepted and agreed to be bound by such amendments, updates and/or modifications. If you do not agree to the changes, then you must not continue to use the Services.

1.3. These Terms of Service may be published in several languages. In the case of any discrepancy between the English language version of these Terms of Service and versions published in any other languages, the English language version shall prevail.

1.4. Any games or sports betting markets made available on the Website as part of the Services may also be subject to their own rules, to which you should also refer when participating. The provisions of these Terms of Service shall prevail in the event of any conflict with any such rules.

2. Account registration

2.1 In order for you to be able to place bets via the Website, you must first register for an account.

To register an account a user can:

  • Connect their Web3 wallet(non KYC)

  • Register without wallet(KYC)

2.2 You may not register for an account if:

  • You are under 18 years old or under the legal age of majority for gambling in the jurisdiction in which you are located

  • You are residing or located in jurisdictions from which gambling or your use of the Services is not permitted. It is your responsibility to ensure that your use of our Services is lawful

  • You provide misleading information or try to register for a through third parties. You are prohibited from selling, transferring or acquiring accounts to or from other users.

3. Know-your-customer (“KYC”)

3.1. We reserve the right, at any time, to ask you for KYC documentation if we deem it necessary in order to determine your identity, location or age, or for any other purpose. We reserve the right to restrict your ability to access any or all Services or to make payments or withdrawals until your identity has been determined to our satisfaction, at our sole discretion.

3.2. We reserve the right to disclose your information to third parties as appropriate to comply with any legal process or as otherwise permitted under our privacy policy, and by using any Service, you acknowledge and consent to the possibility of such disclosure.

4. Deposits

4.1 You may only participate in a game if you have sufficient funds for such participation in your account.

4.2. You may not deposit funds which originate from criminal or other unauthorised activity

4.3. To deposit funds into your account, you may transfer funds from a cryptocurrency wallet under your control or deposit fiat through a SEPA transfer or a debit card.

Deposits may only be made with your own funds.

4.4. We take no responsibility for any delays to deposits which may arise from or be associated with blockchain transaction times or the use of particular payment methods or which may be caused by any third party.

4.5. We reserve the right to use additional procedures and means to verify your identity when processing deposits.

4.6. Please note that the use of some payment methods may involve additional fees.

Your bank or payment service provider may also charge you additional fees for making transfers or converting currencies.

4.7. We may refuse to credit any deposits at our own discretion. If your account has been blocked or suspended, you must refrain from attempting to deposit funds into it.

Should you attempt to deposit funds when your account is blocked or suspended:

  • you acknowledge and accept the risk that such deposited funds may be permanently lost

  • if those deposited funds are not lost, we will have the right to retain them.

5. Withdrawals

5.1. Cryptocurrency withdrawals will be made to your stated cryptocurrency wallet address after you make a valid withdrawal request.

5.2. Withdrawals may be restricted if we detect suspicious, unauthorised or illegal activity relating to your Shuffle, Dealer or House account.

5.3 In case of mistakenly credited funds, a user is obliged to notify GambleGuru.

Miscredited funds remain the property of GambleGuru and can't be withdrawn.

October 2023

Last updated